Tech is a multi-dimensional industry with many entry points. While coding is the most popular and has become synonymous with tech, there are a lot of ways to break into the industry without writing code.
Here are 5 no-code careers in tech on the rise you might want to take a look at:
1. Scrum Master
A Scrum Master is responsible for enhancing and streamlining the processes by which the team achieves their goals.
Scrum is an Agile methodology that helps businesses ship products faster and more effectively. A Scrum Master is someone who understands this methodology and is able to help teams implement it.
A scrum master is the link between the product and development teams. They maintain a high-level view of the product so they can help team members collaborate, avoid roadblocks, and stay on track.
Think this is the role for you? Check out this Introduction to Agile Product Development course by Treford.
2. Customer Support Associate
Customer support is assistance for customers who run into problems using the company’s software or electronic devices.
Customer support personnel help customers overcome obstacles to making use of the product. They have a vast knowledge of the ins and outs of the products and how to solve common problems with it.
The role involves speaking directly with customers, troubleshooting their complaints, and following up until the issue is resolved.
Think this is the role for you? Check out this Customer Service Fundamentals course on Coursera.
3. Data Analyst
Data analysts collect, clean, study, and interpret data to help businesses make data-driven decisions that increase revenue, market share, and profits.
A data analyst is responsible for drawing conclusions from seemingly innocuous data and using the insight it provides to solve problems and answer queries. They analyse data to identify trends that can help to predict the future.
The role involves mining data, cleaning data, interpreting data, identifying trends and patterns, creating and maintaining databases, and writing reports based on the insights they get from the data.
Think this is the role for you? Check out this Introduction to Data Analytics course on Coursera.
4. Product Manager
A product manager sits at the intersection of business, technology, and user experience. They are in charge of balancing all three needs and finding a way to make sure the business goals are met and the user is satisfied.
A product manager is involved with the product from ideation to launch. They balance user needs against business objectives, define what success looks like for a product and manage the cross-functional team that will turn the vision into reality.
The role involves understanding user needs and business objectives, market research, defining the vision for a product, managing teams involved in building the product, monitoring the product journey from ideation to launch and being responsible for the outcome.
Think this is the role for you? Check out this Introduction to Project Management course by Treford.
5. Operations Manager
An operations manager oversees everything that goes into running the company. They are responsible for processes, people, finance, IT, the company’s product, and general administration of the business.
The role involves planning, coordinating, and organising the day-to-day running of the business people, core operations, budgets, project delivery and strategy.
Think this is the role for you? Check out this Operations Management. Strategy, Process design and supply course on Udemy.
Closing Thoughts
Whether you’re coming in as a scrum master or an operations manager, you can have a very rewarding career in tech without coding.
P.S If you are looking to register for any of the Treford courses, you get to enjoy up to 20% discount as a community member when you pay using the community discount code (reach out on slack for discount code).
Nice suggestions! I currently work as a Customer Support Associate and the experience so far has been worthwhile. I did not have to learn any coding and the only things that seemed new to me are the CRM tools and other applications I use on the job.